Apple Store's worst feature? Customers, says ex-employee - CNET

Apple Store's worst feature? Customers, says ex-employee - CNET: ""Maybe 60 percent of the time there's actually something wrong" with a product, she said. "But the point is, they'll come to you. They won't have booked a Genius Bar appointment or have looked it up online first. About once a day I was called a bitch for not knowing how something worked.""

These are the same customers downloading Apache Cordoba craplications from the App Stores. I checked. Let's keep changing Xcode to cater to Javascript developers. Winning strategy! And outrageous conclusions from facts not in evidence.